Customer Service

MS Dynamics365 is a suite of enterprise resource planning (ERP) and customer relationship management (CRM) applications, helping businesses automate operations and improve customer interactions.

Microsoft Dynamics 365 for Nonprofits offers tailored features like discounted pricing, fundraising and engagement modules, volunteer and grant management, constituent management, impact tracking, and integration with the Nonprofit Common Data Model. These cater specifically to the unique needs of nonprofit organizations, differing from the commercial edition's business-focused tools.

Efficy is a customer relationship management (CRM) software that helps businesses manage their interactions with current and potential customers to improve relationships.

EngageBay provides affordable marketing, sales, and service automation solutions for small to medium-sized businesses, prioritising user-friendly interfaces and scalability.

EspoCRM is an open-source CRM application designed to manage business relationships, streamline processes, and improve profitability.

Eudonet is a CRM and business software provider, offering solutions for sales, marketing, and customer service, aiming to improve efficiency and customer relationships across industries.

Everwin is a French software company providing ERP and business management solutions tailored for service-based companies, emphasizing project management, time tracking, and resource optimization.

Feng Office is a web-based collaboration platform offering project management, document management, time tracking, and task scheduling to streamline business and team productivity.

Firmao provides online CRM software for sales, marketing, and customer support. It prioritises affordability, user-friendliness, and customisation for diverse business needs.

Founded in 2010, Freshworks offers cloud-based business software. It rebranded in 2017, went public in 2021, and serves over 150 countries with user-friendly CRM and ITSM solutions.

Group Office is a Dutch collaborative online office suite designed for sharing projects, calendars, files, and emails, standing out with its open-source flexibility and integration capabilities.

Hivebrite is a community management and engagement platform from France, offering customizable networks to organizations for enhancing member interaction and engagement.

HopCRM is a customer relationship management software designed to optimize sales processes, manage customer interactions, enhance communication, and improve overall business efficiency and productivity.

HubSpot is an all-in-one inbound marketing, sales, and CRM platform, providing tools for content creation, lead generation, customer service, and analytics to enhance business growth.

Initiative Solutions (formerly ABOnline solutions) has been a CRM publisher and integrator since 2008. Available since 2016, Initiative CRM is a French CRM that presents itself as an alternative to American solutions.

Insightly CRM differentiates with user-friendly design, project management integration, affordable plans for SMBs, and customizable features tailored to small to mid-sized businesses' needs.

Koban is a comprehensive CRM and marketing automation software designed to help businesses manage their customer relationships, sales processes, and marketing campaigns effectively.

LeadMaster is a U.S.-based software offering integrated sales and marketing automation solutions, distinguished by its affordability and ease of use for businesses of all sizes.

MobiCRM is a mobile-based CRM application designed for on-the-go access, helping sales teams manage contacts, track leads, and handle customer interactions efficiently from anywhere.

NetSuite’s Customer Relationship Management (CRM) solution helps companies manage interactions with current and potential customers, partners and suppliers in a single place.