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Customer Service

CRM and ERP tools are enhancing customer service features in response to the growing demand for integrated customer experiences. Key features include omnichannel support, AI-powered chatbots, real-time analytics, and automated workflows for efficient service delivery and personalized customer engagement.

Prices upon request | website | public demo
Last updated: 6 hours
ADempiere is an open-source Enterprise Resource Planning (ERP) software that provides integrated solutions for CRM, SCM, and financial management.

From 9.00 to 99.00/month (per user) | website | trial account
Last updated: 2 weeks
Agile CRM is an all-in-one, cloud-based CRM platform offering sales, marketing, and service automation, featuring contact management, telephony, and analytics tools.

From 30.00 to 50.00/month (per user) | website | private demo
Last updated: 1 week
Akuiteo is an integrated, modular ERP solution designed specifically for professional services companies, helping to streamline operations, manage projects, and optimize financial performance through various customizable tools and features.

Prices upon request | website | private demo
Last updated: 2 weeks
Whether you're an agricultural cooperative, agri-business or agri-supplier, Asape offers solutions covering all your needs.

Prices upon request | website | request trial
Last updated: 2 weeks
Axelor is an open-source business management platform offering ERP, CRM, and BPM solutions. It provides modularity, customization, and a user-friendly interface, catering to various business needs and processes.

From 11.00 to 69.00/month (per user) | website | trial account
Last updated: 2 weeks
Axonaut is an online French ERP software that offers CRM, invoicing, accounting, and inventory management solutions, mainly targeting small and medium-sized businesses for streamlined operations.

From 49.00 to 499.00/month (per organisation) | website | trial account
Last updated: 2 weeks
Bitrix24 is an all-in-one business platform providing tools for CRM, project management, collaboration, and communication for teams and businesses of various sizes.

From 0.00/month (free of charge) | website | public demo
Last updated: 1 day
CiviCRM is an open-source CRM designed for non-profits and civic sectors. It has evolved to offer more features, integrations, and improved user experience over the years.

From 7.00 to 24.00/month (per user) | website | private demo
Last updated: 2 weeks
ClickUp is a cloud-based project management and productivity tool that offers task management, document collaboration, goal tracking, and time management features, aimed at enhancing team efficiency.

From 900.00/month (per organisation) | website |
Last updated: 4 days
Concursive is a U.S.-based tech company providing social business and community management software, known for customizable and scalable solutions.

Prices upon request | website | trial account
Last updated: 2 weeks
Corteza, launched in 2019 by Crust Technology, is an open-source digital work platform offering CRM, ERP, and low-code solutions aimed at enhancing privacy, security, and democratization of technology for businesses.

From 25.00 to 130.00/month (per user) | website | trial account
Last updated: 2 weeks
Creatio (formerly bpm'online) is a unified low-code platform for process automation and CRM, helping businesses manage customer relationships, streamline processes, and adapt rapidly to changing business needs.

From 100.00 to 150.00/month (per user) | website | private demo
Last updated: 2 weeks
Divalto is a French software company offering tailored Enterprise Resource Planning (ERP) solutions, focusing on SMEs, with modular, mobile, and user-friendly products for operational efficiency.

From /month (per organisation) | website | trial account
Last updated: 2 weeks
Dolibarr is an open-source ERP and CRM software suite that is modular, easy to use, and customizable, catering mainly to small and medium-sized businesses.

From 65.00 to 285.00/month (per user) | website | trial account
Last updated: 2 weeks
MS Dynamics365 is a suite of enterprise resource planning (ERP) and customer relationship management (CRM) applications, helping businesses automate operations and improve customer interactions.

Prices upon request | website | trial account
Last updated: 3 days
Microsoft Dynamics 365 for Nonprofits offers tailored features like discounted pricing, fundraising and engagement modules, volunteer and grant management, constituent management, impact tracking, and integration with the Nonprofit Common Data Model. These cater specifically to the unique needs of nonprofit organizations, differing from the commercial edition's business-focused tools.

From 18.00 to 80.00/month (per user) | website | trial account
Last updated: 2 weeks
Efficy is a customer relationship management (CRM) software that helps businesses manage their interactions with current and potential customers to improve relationships.

From 15.00 to 69.00/month (per user) | website | trial account
Last updated: 2 weeks
EspoCRM is an open-source CRM application designed to manage business relationships, streamline processes, and improve profitability.

From 250.00 to 400.00/month (per organisation) | website | request trial
Last updated: 4 days
Eudonet is a CRM and business software provider, offering solutions for sales, marketing, and customer service, aiming to improve efficiency and customer relationships across industries.

Prices upon request | website | request trial
Last updated: 2 weeks
Everwin is a French software company providing ERP and business management solutions tailored for service-based companies, emphasizing project management, time tracking, and resource optimization.