- CRM
- BPM
- Marketing Automation
Oracle CX is a comprehensive suite of cloud-based applications developed by Oracle Corporation, a multinational computer technology company originated in the United States. Designed to support businesses in enhancing their customer experience, Oracle CX encompasses a wide range of solutions, including sales force automation, marketing (see Eloqua), customer service, e-commerce, and more. This platform integrates various aspects of the customer journey, from initial interest through to loyalty and advocacy, enabling businesses to create seamless, personalized interactions across all customer touchpoints.
Since its inception, Oracle has been at the forefront of database and enterprise software development. Oracle CX stands out in the market for its depth and breadth of functionality, scalability, and integration capabilities. It leverages Oracle's vast experience in enterprise technology, offering robust analytics, artificial intelligence features, and cloud infrastructure. This allows businesses to gain deeper insights into customer behavior, streamline operations, and adapt quickly to changing market dynamics, thereby fostering meaningful and lasting customer relationships. Oracle CX's global footprint and comprehensive solutions make it a leading choice for organizations aiming to achieve a competitive edge through superior customer engagement.
Prices upon request
Scope
- Accounting & Finance
- Calendar
- Advertising
- Asset Management
- Business Intelligence
- Call center
- Collaborative space
- Community management
- Configure/Price/Quote (CPQ)
- Contact Management
- Content (CMS)
- Contract Management
- Customer Service
- Digital signature
- Document management
- Ecommerce
- Email Campaigns
- Event Management
- Expense Reports
- Field Service
- Fundraising & Grants
- Governance
- Human Resources
- Inventory & Stocks
- Invoicing
- Lead Engagement
- Learning (LMS)
- Logistics & Warehouses
- Marketing Automation
- Orchestration
- Resource planning
- Point of Sales
- Project management
- Sales Management
- Social media & Omnichannel
- Subscriptions & Memberships
- Timetracking
- Surveys
- Telephony
Features
- Androïd app
- Approval rules
- Artificial Intelligence (AI)
- Assignement rules
- Custom fields
- Custom objects
- Customer / Partner portal
- Email tracking
- Escalation rules
- Gmail extension
- iPhone app
- Rapid Application Development (RAD)
- Outlook plugin
- Reports & Dashboards
- Responsive (HTML5)
- Schedule meetings
- Scoring
- Single Sign On (SSO)
- Territory management
- Webhooks
- Workflows
Languages
Languages
- Arabic
- Turkish
- Bulgarian
- Catalan
- Chinese
- Croatian
- Czech
- Danish
- Dutch
- English
- Estonian
- Finnish
- French
- German
- Greek
- Hebrew
- Hungarian
- Italian
- Irish
- Latvian
- Lithuanian
- Japanese
- Maltese
- Polish
- Portuguese
- Romanian
- Russian
- Slovak
- Slovenian
- Spanish
- Swedish
- Others, Africa
- Others, Asia
- Others, Eastern Europe
- Others, Middle-East
- Others, Northern Europe
- Others, Oceania
- Others, South America