Escalation rules

ADempiere is an open-source Enterprise Resource Planning (ERP) software that provides integrated solutions for CRM, SCM, and financial management.

Bitrix24 is an all-in-one business platform providing tools for CRM, project management, collaboration, and communication for teams and businesses of various sizes.

Capsule CRM is a cloud-based customer relationship management tool designed for small businesses, emphasizing simplicity and ease of use.

CiviCRM is an open-source CRM designed for non-profits and civic sectors. It has evolved to offer more features, integrations, and improved user experience over the years.

Corteza, launched in 2019 by Crust Technology, is an open-source digital work platform offering CRM, ERP, and low-code solutions aimed at enhancing privacy, security, and democratization of technology for businesses.

Creatio (formerly bpm'online) is a unified low-code platform for process automation and CRM, helping businesses manage customer relationships, streamline processes, and adapt rapidly to changing business needs.

MS Dynamics365 is a suite of enterprise resource planning (ERP) and customer relationship management (CRM) applications, helping businesses automate operations and improve customer interactions.

Microsoft Dynamics 365 for Nonprofits offers tailored features like discounted pricing, fundraising and engagement modules, volunteer and grant management, constituent management, impact tracking, and integration with the Nonprofit Common Data Model. These cater specifically to the unique needs of nonprofit organizations, differing from the commercial edition's business-focused tools.

Efficy is a customer relationship management (CRM) software that helps businesses manage their interactions with current and potential customers to improve relationships.

Founded in 2010, Freshworks offers cloud-based business software. It rebranded in 2017, went public in 2021, and serves over 150 countries with user-friendly CRM and ITSM solutions.

HubSpot is an all-in-one inbound marketing, sales, and CRM platform, providing tools for content creation, lead generation, customer service, and analytics to enhance business growth.

Insightly CRM differentiates with user-friendly design, project management integration, affordable plans for SMBs, and customizable features tailored to small to mid-sized businesses' needs.

Mercator ERP from INEO SPRL is a versatile ERP software package for SMEs, integrating key business functions, known for its flexibility, scalability and solid customer support.

Monday.com is a cloud-based platform that enables teams to create workflow apps in minutes to run their processes, projects, and everyday work.

NetSuite’s Customer Relationship Management (CRM) solution helps companies manage interactions with current and potential customers, partners and suppliers in a single place.

Odoo Community is an open-source ERP platform offering basic business management functions, while the Enterprise version offers advanced features and professional support.

Odoo is an all-in-one, open-source business management software suite encompassing CRM, ERP, inventory, accounting, manufacturing and e-commerce functionalities, aimed at improving operational efficiency.

OpenCRM is a cloud-based customer relationship management solution offering sales, marketing, and project management features to businesses of all sizes.

Oracle CX is a suite of cloud-based applications designed to manage customer experience across marketing, sales, service, and commerce.

Pipeliner Sales is a visual CRM software designed to empower sales teams. It focuses on pipeline management, sales processes, and performance insights to drive productivity.

Salesforce is a leading CRM platform, founded in 1999 and revolutionizing the software industry with its cloud-based, customer-centric approach.

Salesforce.org is the social impact center of Salesforce, focused on providing non-profit organizations, educational institutions, and philanthropic entities with technology, resources, and support to drive positive change.

SAP CRM is a comprehensive customer relationship management solution, designed to streamline business processes and improve customer engagement.

SugarCRM is a customer relationship management software. Originating as open-source, it has evolved into a comprehensive, cloud-based CRM solution focusing on automation, collaboration, and AI-driven insights.

SuperOffice is a CRM software designed to help businesses enhance customer relationships, improve sales efficiency, and streamline customer service processes.

vTiger CRM is a customer relationship management (CRM) software that centralizes customer data to help businesses manage their interactions with current and potential customers.

Zoho is a comprehensive suite of cloud-based applications designed to help businesses manage various operations including CRM, finance, email, projects, and HR, all while emphasizing affordability and user-friendliness.