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CiviCRM is an open-source Constituent Relationship Management (CRM) software designed specifically for the needs of non-profit, non-governmental, and advocacy organizations. It allows these entities to manage their members, donors, event registrants, subscribers, and other constituents.
Over the past few years, CiviCRM has worked on improving its user interface and experience to make it more intuitive and user-friendly. There has been a focus on enhancing the integration capabilities with popular content management systems (CMS) like WordPress, Joomla, and Drupal. Enhancements have been made to automate repetitive tasks and create efficient workflows. Additionally, the community has developed numerous extensions to add specific functionalities and integrations.
There has been a focus on making CiviCRM more accessible to international users, with better localization and translation features. Efforts have been put in place to ensure the long-term sustainability of the project, including funding models and community engagement strategies.
Free of charge
Website
Scope
- Accounting & Finance
- Calendar
- Advertising
- Asset Management
- Business Intelligence
- Call center
- Collaborative space
- Community management
- Configure/Price/Quote (CPQ)
- Contact Management
- Content (CMS)
- Contract Management
- Customer Service
- Digital signature
- Document management
- Ecommerce
- Email & Email Campaigns
- Event Management
- Expense Reports
- Field Service
- Fundraising & Grants
- Governance
- Human Resources
- Inventory & Stocks
- Invoicing
- Lead Engagement
- Learning (LMS)
- Logistics & Warehouses
- Marketing Automation
- Orchestration
- Resource planning
- Point of Sales
- Project Management
- Sales Management
- Social media & Omnichannel
- Subscriptions & Memberships
- Timetracking
- Surveys
- Telephony
Features
- Androïd app
- Approval rules
- Artificial Intelligence (AI)
- Assignement rules
- Custom fields
- Custom objects
- Customer / Partner portal
- Email tracking
- Escalation rules
- Gmail extension
- iPhone app
- Rapid Application Development (RAD)
- Outlook plugin
- Reports & Dashboards
- Responsive (HTML5)
- Schedule meetings
- Scoring
- Single Sign On (SSO)
- Territory management
- Webhooks
- Workflows
Markets
NFP signup page
Integrations
Integrations with 3rd-party applications
Languages
Languages
- Arabic
- Turkish
- Bulgarian
- Catalan
- Chinese
- Croatian
- Czech
- Danish
- Dutch
- English
- Estonian
- Finnish
- French
- German
- Greek
- Hebrew
- Hungarian
- Italian
- Irish
- Latvian
- Lithuanian
- Japanese
- Maltese
- Polish
- Portuguese
- Romanian
- Russian
- Slovak
- Slovenian
- Spanish
- Swedish
- Others, Africa
- Others, Asia
- Others, Eastern Europe
- Others, Middle-East
- Others, Northern Europe
- Others, Oceania
- Others, South America
Hosting
Hosting
Terms
Licence
Open-source download page
Notes on deployment
Requires a CMS like Drupal or Wordpress
Ecosystem
Deployment assistance
Integrators
Freelancers
Partner network
Yes, open directory (https://civicrm.org/civicrm/experts)
Marketplace
Last major update
3 months ago