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SAP CRM is a reasonable choice in the following cases:
Large Enterprises: If you're a large organization that already uses other SAP products, opting for SAP CRM would ensure seamless integration and utilization of existing data and systems.
Complex Sales Processes: For businesses with complex sales processes that can benefit from SAP's strong capabilities in opportunity management and predictive analytics.
Robust Lead Management: If lead management is critical for your business, SAP CRM's advanced AI in lead conversion and detailed win-loss analysis would be advantageous.
Geotagging: For businesses that can benefit from geotagging capabilities for tracking accounts and validating addresses, SAP CRM provides this feature out-of-the-box.
From 50.00 € to 250.00 € /month /user
Website
Scope
- Accounting & Finance
- Calendar
- Advertising
- Asset Management
- Business Intelligence
- Call center
- Collaborative space
- Community management
- Configure/Price/Quote (CPQ)
- Contact Management
- Content (CMS)
- Contract Management
- Customer Service
- Digital signature
- Document management
- Ecommerce
- Email & Email Campaigns
- Event Management
- Expense Reports
- Field Service
- Fundraising & Grants
- Governance
- Human Resources
- Inventory & Stocks
- Invoicing
- Lead Engagement
- Learning (LMS)
- Logistics & Warehouses
- Marketing Automation
- Orchestration
- Resource planning
- Point of Sales
- Project Management
- Sales Management
- Social media & Omnichannel
- Subscriptions & Memberships
- Timetracking
- Surveys
- Telephony
Features
- Androïd app
- Approval rules
- Artificial Intelligence (AI)
- Assignement rules
- Custom fields
- Custom objects
- Customer / Partner portal
- Email tracking
- Escalation rules
- Gmail extension
- iPhone app
- Rapid Application Development (RAD)
- Outlook plugin
- Reports & Dashboards
- Responsive (HTML5)
- Schedule meetings
- Scoring
- Single Sign On (SSO)
- Territory management
- Webhooks
- Workflows
Trial account limitations
Limited duration
NFP-benefits
Universities only
Languages
Languages
- Arabic
- Turkish
- Bulgarian
- Catalan
- Chinese
- Croatian
- Czech
- Danish
- Dutch
- English
- Estonian
- Finnish
- French
- German
- Greek
- Hebrew
- Hungarian
- Italian
- Irish
- Latvian
- Lithuanian
- Japanese
- Maltese
- Polish
- Portuguese
- Romanian
- Russian
- Slovak
- Slovenian
- Spanish
- Swedish
- Others, Africa
- Others, Asia
- Others, Eastern Europe
- Others, Middle-East
- Others, Northern Europe
- Others, Oceania
- Others, South America
Hosting
Hosting
Data hosting
EU
US
Elsewhere
Terms
Ecosystem
Deployment assistance
Publisher
Integrators
Freelancers
API
Yes, public (https://help.sap.com/docs/search?q=api)
Partner network
Yes, open directory (https://www.sap.com/partners/find.html)
Marketplace