Crisp.chat is a customer messaging platform designed to facilitate communication between businesses and their customers. It offers features such as live chat, email, and chatbot automation to streamline customer support and engagement.
Initially, Crisp.chat focused on live chat functionality but later expanded to include features like email support, knowledge base management, and chatbot automation. Its user-friendly interface and robust feature set attracted businesses of all sizes, from startups to enterprises, seeking better ways to engage with their customers.
Over the years, Crisp.chat has continuously evolved, adding new features and integrations to meet the changing needs of businesses and consumers. It has garnered a loyal user base and received positive reviews for its effectiveness in improving customer communication and support workflows.
Today, Crisp.chat remains committed to its mission of empowering businesses to deliver exceptional customer experiences through seamless communication channels, efficient automation, and insightful analytics.
From 0.00 € to 95.00 € /month /organisation
Scope
- Accounting & Finance
- Calendar
- Advertising
- Asset Management
- Business Intelligence
- Call center
- Collaborative space
- Community management
- Configure/Price/Quote (CPQ)
- Contact Management
- Content (CMS)
- Contract Management
- Customer Service
- Digital signature
- Document management
- Ecommerce
- Email & Email Campaigns
- Event Management
- Expense Reports
- Field Service
- Fundraising & Grants
- Governance
- Human Resources
- Inventory & Stocks
- Invoicing
- Lead Engagement
- Learning (LMS)
- Logistics & Warehouses
- Marketing Automation
- Orchestration
- Resource planning
- Point of Sales
- Project Management
- Sales Management
- Social media & Omnichannel
- Subscriptions & Memberships
- Timetracking
- Surveys
- Telephony
Features
- Androïd app
- Approval rules
- Artificial Intelligence (AI)
- Assignement rules
- Custom fields
- Custom objects
- Customer / Partner portal
- Email tracking
- Escalation rules
- Gmail extension
- iPhone app
- Rapid Application Development (RAD)
- Outlook plugin
- Reports & Dashboards
- Responsive (HTML5)
- Schedule meetings
- Scoring
- Single Sign On (SSO)
- Territory management
- Webhooks
- Workflows
Integrations
Integrations with 3rd-party applications
Integration with other tools
Languages
Languages
- Arabic
- Turkish
- Bulgarian
- Catalan
- Chinese
- Croatian
- Czech
- Danish
- Dutch
- English
- Estonian
- Finnish
- French
- German
- Greek
- Hebrew
- Hungarian
- Italian
- Irish
- Latvian
- Lithuanian
- Japanese
- Maltese
- Polish
- Portuguese
- Romanian
- Russian
- Slovak
- Slovenian
- Spanish
- Swedish
- Others, Africa
- Others, Asia
- Others, Eastern Europe
- Others, Middle-East
- Others, Northern Europe
- Others, Oceania
- Others, South America