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Initiative Solutions (formerly ABOnline solutions) has been a CRM publisher and integrator since 2008. Available since 2016, Initiative CRM is a French CRM that presents itself as an alternative to American solutions. The tool is based on open source technologies for both the database and the application base. Each update contributes to making the customer experience ever more intuitive and ergonomic.
From 27.00 € to 59.00 € /month /user
Website
Scope
- Accounting & Finance
- Calendar
- Advertising
- Asset Management
- Business Intelligence
- Call center
- Collaborative space
- Community management
- Configure/Price/Quote (CPQ)
- Contact Management
- Content (CMS)
- Contract Management
- Customer Service
- Digital signature
- Document management
- Ecommerce
- Email & Email Campaigns
- Event Management
- Expense Reports
- Field Service
- Fundraising & Grants
- Governance
- Human Resources
- Inventory & Stocks
- Invoicing
- Lead Engagement
- Learning (LMS)
- Logistics & Warehouses
- Marketing Automation
- Orchestration
- Resource planning
- Point of Sales
- Project Management
- Sales Management
- Social media & Omnichannel
- Subscriptions & Memberships
- Timetracking
- Surveys
- Telephony
Country coverage
Features
- Androïd app
- Approval rules
- Artificial Intelligence (AI)
- Assignement rules
- Custom fields
- Custom objects
- Customer / Partner portal
- Email tracking
- Escalation rules
- Gmail extension
- iPhone app
- Rapid Application Development (RAD)
- Outlook plugin
- Reports & Dashboards
- Responsive (HTML5)
- Schedule meetings
- Scoring
- Single Sign On (SSO)
- Territory management
- Webhooks
- Workflows
Integrations
Integrations with 3rd-party applications
Languages
Languages
- Arabic
- Turkish
- Bulgarian
- Catalan
- Chinese
- Croatian
- Czech
- Danish
- Dutch
- English
- Estonian
- Finnish
- French
- German
- Greek
- Hebrew
- Hungarian
- Italian
- Irish
- Latvian
- Lithuanian
- Japanese
- Maltese
- Polish
- Portuguese
- Romanian
- Russian
- Slovak
- Slovenian
- Spanish
- Swedish
- Others, Africa
- Others, Asia
- Others, Eastern Europe
- Others, Middle-East
- Others, Northern Europe
- Others, Oceania
- Others, South America
Hosting
Hosting
Data hosting
EU
Terms
Ecosystem
Deployment assistance
Publisher
API