Zendesk Sell is a sales automation software designed to enhance productivity, processes, and pipeline visibility for sales teams. Originating from the United States, Zendesk, widely recognized for its customer service solutions, expanded its portfolio to include Zendesk Sell to address the specific needs of sales professionals. This expansion marked a strategic move to offer a more comprehensive suite of tools that facilitate better interaction and engagement with customers, streamlining sales activities from lead capturing to deal closure.

The history of Zendesk Sell began with Zendesk's acquisition of Base CRM in 2018, which was then rebranded as Zendesk Sell. This acquisition allowed Zendesk to leverage Base CRM's established expertise in sales process automation and apply it under the Zendesk umbrella, thereby providing a more unified experience across sales and service sectors.

Zendesk Sell emphasizes on simplicity and usability, combined with powerful automation features and data-driven insights. The platform offers an intuitive user interface, easy integration with other Zendesk products, and third-party applications, enabling sales teams to work more efficiently and effectively. Additionally, Zendesk Sell offers a seamless mobile experience that ensures sales professionals have access to critical information and functionality on the go. This blend of ease of use, integration capabilities, and mobile accessibility makes Zendesk Sell a competitive choice for organizations looking to optimize their sales operations.