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Bitrix24 is a collaboration platform that offers a comprehensive suite of tools for business management, including CRM (Customer Relationship Management), project management, document handling, time management, and employee management features.
Bitrix, Inc., is a company founded in 1998 and headquartered in Alexandria, Virginia, USA, with additional offices in Kaliningrad, Russia. The company initially specialized in web content management systems and later expanded its offerings to include business communication and collaboration tools. Bitrix24 was launched in 2012 to provide small to medium-sized businesses with a comprehensive suite of collaboration, communication, and management tools. Bitrix24 aims to be a comprehensive solution, which can potentially replace multiple separate tools.
Bitrix24 offers a free tier that's quite generous compared to some of its competitors, making it an attractive option for small businesses or startups. Bitrix24's social intranet includes features that combine productivity with social networking functionality to enhance employee engagement and communication.
From 49.00 € to 499.00 € /month /organisation
Website
Scope
- Accounting & Finance
- Calendar
- Advertising
- Asset Management
- Business Intelligence
- Call center
- Collaborative space
- Community management
- Configure/Price/Quote (CPQ)
- Contact Management
- Content (CMS)
- Contract Management
- Customer Service
- Digital signature
- Document management
- Ecommerce
- Email & Email Campaigns
- Event Management
- Expense Reports
- Field Service
- Fundraising & Grants
- Governance
- Human Resources
- Inventory & Stocks
- Invoicing
- Lead Engagement
- Learning (LMS)
- Logistics & Warehouses
- Marketing Automation
- Orchestration
- Resource planning
- Point of Sales
- Project Management
- Sales Management
- Social media & Omnichannel
- Subscriptions & Memberships
- Timetracking
- Surveys
- Telephony
Features
- Androïd app
- Approval rules
- Artificial Intelligence (AI)
- Assignement rules
- Custom fields
- Custom objects
- Customer / Partner portal
- Email tracking
- Escalation rules
- Gmail extension
- iPhone app
- Rapid Application Development (RAD)
- Outlook plugin
- Reports & Dashboards
- Responsive (HTML5)
- Schedule meetings
- Scoring
- Single Sign On (SSO)
- Territory management
- Webhooks
- Workflows
Trial account limitations
Limited duration
NFP-benefits
Available in open-source (free if on-premise), like for any other business. No NFP discount as such, but very attractive rates indeed.
Integrations
Integrations with 3rd-party applications
Languages
Languages
- Arabic
- Turkish
- Bulgarian
- Catalan
- Chinese
- Croatian
- Czech
- Danish
- Dutch
- English
- Estonian
- Finnish
- French
- German
- Greek
- Hebrew
- Hungarian
- Italian
- Irish
- Latvian
- Lithuanian
- Japanese
- Maltese
- Polish
- Portuguese
- Romanian
- Russian
- Slovak
- Slovenian
- Spanish
- Swedish
- Others, Africa
- Others, Asia
- Others, Eastern Europe
- Others, Middle-East
- Others, Northern Europe
- Others, Oceania
- Others, South America
Hosting
Hosting
Data hosting
EU
US
Elsewhere
Terms
Ecosystem
Deployment assistance
Integrators
Freelancers
API
Yes, public (https://www.bitrix24.eu/apps/dev.php)
Partner network
Yes, open directory (https://www.bitrix24.eu/partners/)
Marketplace